Google Business Profile management for UK businesses.

Someone searches for a plumber on Google Maps.Your business isn't on the map.Your Business Profile goes live.They call you or get directions.

Illustration with made-up names. Rankings can't be guaranteed.

What I manage, and what changes.

Before: a business with an incomplete profile.A customer searches on Google Maps.Your business is far down the list.So calls and enquiries stay low.What I manage: I fix everything that matters.After: the customer searches again.Your business is near the top, and performance is up.

An example business with sample numbers, only to show the idea. Real results are different for every business and can't be guaranteed.

G Google says complete and accurate info, reviews, and how many websites link to your business can help your local ranking. Read it · You can see calls, directions, website clicks and messages in your profile's Performance. Read it

How Google decides who shows first.

Google mainly looks at three things. Here they are on one profile.

1Relevance

Do you match what they searched for?

What you doFill in complete, detailed business info.

2Distance

How far are you from them?

What you doKeep your address or service area accurate.

3Prominence

How well-known are you?

What you doEarn reviews. Get links from good websites.

You can't request or pay for a better local ranking on Google. So the work is a complete, accurate, well-known profile.

G What Google says: Tips to improve your local ranking (7091)

Who can have a Business Profile?

Only businesses that meet their customers face to face are eligible.

Not eligible

  • Businesses that work only online
  • A virtual office, or a PO box or mailbox at a remote location, as your address
  • More than one profile for the same business location
  1. Customers come to you

    You have a shop, clinic or office that customers can visit.

    Café, salon, dentist, shop
  2. You go to your customers

    You travel to your customers. If you work from home, you can hide your address.

    Plumber, electrician, cleaner
  3. Both

    Show your shop address and also set the area you serve.

    Keep your area within about 2 hours' drive

Illustration only. Which one fits depends on your business.

G What Google says: Guidelines for representing your business (3038177) · Get started (7039811)

Why a business doesn't show up.

Six common reasons, and the fix for each.

Not verified

You can't edit your info or interact with customers.

Get it verified.

Missing or wrong info

You might not show up for relevant searches.

Complete category, hours, phone and address.

Keywords in the name

Not allowed. It can get the profile suspended.

Use your real business name.

An address not allowed

PO boxes, remote mailboxes and virtual offices aren't eligible.

Use your real location, or hide it if you travel to customers.

Duplicate profiles

Two profiles for one location can cause problems.

Keep one profile per location.

Few reviews

Fewer reviews and weaker ratings can hurt your ranking.

Ask happy customers for reviews.

Google can suspend or remove profiles that don't follow its guidelines.

G What Google says: Local ranking (7091) · Guidelines (3038177) · Verify (7107242) · Suspended profiles (4569145)

How we work together.

Five simple steps, from first chat to results.

  1. 1

    Quick chat

    You tell me what your business does, where you work and who you serve.

  2. 2

    Profile check

    I check your info, category, address, duplicates and verification.

  3. 3

    Fix and set up

    I fill in what's missing and get your profile verified.

  4. 4

    Keep it active

    I keep your details and photos up to date.

  5. 5

    See the results

    You see views, calls, directions and website clicks from Google's own report.

G What Google says: Verify your business (7107242) · Performance metrics (9918094)

Quick answers.

Short and honest.

  1. Yes. Google says you can manage how your business shows up on Maps and Search at no charge. You pay for my help, not for the profile.

    Source: Google Business Profile Help
  2. No. Google says there's no way to request or pay for a better local ranking. What I can do is make your profile complete, accurate and well known.

    Source: Google Business Profile Help
  3. Yes, if you travel to your customers, like a plumber, electrician or cleaner. If you work from home, you can hide your address. Online-only businesses aren't eligible. Google suggests Google Ads for those.

    Source: Google Business Profile Help
  4. Google offers a few ways, depending on your business: phone or text, email, a live video call, a video recording, or a postcard with a 5-digit code that expires in 30 days. I'll guide you through the one Google offers you.

    Source: Google Business Profile Help
  5. You can appeal to Google, and Google says a decision can take up to 5 business days. I can help you check what may have gone wrong. No one can promise the outcome.

    Source: Google Business Profile Help
  6. Google's own report shows views, calls, direction requests and website clicks. I'll go through the numbers with you.

    Source: Google Business Profile Help
  7. Your business details and, if you already have a profile, access to it. I'll ask before I change anything.

  8. It depends on your business, so there is no single fixed price. After the profile check, I'll share a clear price before we start.

Let's start with a hello.

Fill in the blanks. I'll reply to you myself.

Hi Vaishnavi, I'm and I run . I want . My website is . You can reach me on .